FAQs / Help
The Butlers Chocolate Experience is located in Clonshaugh Business Park, just 6 Km from Dublin city centre and close to the M50/M1 junction. See full directions here.
The Butlers Chocolate Experience is open Monday to Saturday for tours which run three times daily, subject to availability. Please note that production in the factory does not take place on a Saturday.
Unfortunately not, you must book in advance to visit the Butlers Chocolate Experience. However, you can drop in to the onsite Butlers Chocolate Café any time during opening hours.
Yes, the Butlers Chocolate Experience is fully accessible.
To offer the best possible experience to our visitors, each tour is set up to cater for an exact amount of visitor bookings, unfortunately, we can not cater for numbers greater than this.
When you book online or by phone, you will receive a confirmation of booking by email, which you should bring with you on the day of the tour.
The Butlers Chocolate Experience is open to both individuals and groups. If you could like to make a group booking, you will find more details here.
The Ultimate Chocolate Experience takes approximately 1.5 hours and the cooking demos last for approximately 2.5 hours.
All online bookings for the Butlers Chocolate Experience are non-refundable.
Butlers Chocolate Experience is suitable for chocolate lovers of all ages and children under three go free.
There are nuts, milk, and soya products in our factory. We advise that anyone with allergies to these products not to eat our chocolates. Peanuts are strictly prohibited in the building. We confirm also that gluten is present on site.
Butlers Ultimate Chocolate Experience Tour: Prices start from €13.50 per person
Butlers Cookery Classes: Prices start from €40 per person.
There is plenty of complimentary parking available.
Certainly, Butlers Chocolate Café Clonshaugh is open Monday to Friday, 8:00am to 5:00pm
It is only permissible to take photos while in the Experience room at the end of the tour. Cameras, Mobile Phones and Recording Equipment are strictly prohibitted on the Balcony Tour